I'm amazed these guys are still in business. I took my HP laptop to this business because it was intermittently making a grinding noise. The guys there said it was the fan. Cost estimate to fix, one hour labor, plus cost of the fan, which they did not have on hand. guy behind counter suggested that I leave it with them for a couple hours, they might be able to fix it by cleaning up the insides. When I came back, the guy showed me "broken off pieces" that he claimed had been inside the computer that broke off from the hinges, and caused the grinding noise. I am firmly of the opinion that that is impossible, the hinges are not connected to the internal compartment. They are clearly on the exterior of the computer. The computer did not make noise at the time. I was charged $120. Plus tax The noise started up again when I got it home. Called next day, they told me all sales are final,(due to covid, they say!) They offered to work on it further at additional cost. I don't want these guys touching my computer. I feel strongly that this is not a legitimate business.